{"id":13261,"date":"2026-04-01T01:01:33","date_gmt":"2026-04-01T01:01:33","guid":{"rendered":"https:\/\/korevopanels.com\/terms-and-conditions\/"},"modified":"2026-08-11T10:18:54","modified_gmt":"2026-08-11T10:18:54","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/korevopanels.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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\r\n Information<\/span>\r\n

Terms and Conditions<\/h1>\r\n

\r\n Please review the general terms and conditions for using the website and purchasing Korevo Panels products.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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General Terms and Conditions<\/h2>\r\n

\r\n This document sets forth the terms and conditions governing the use of the Korevo Panels website, as well as the conditions applicable to the purchase of the products offered.\r\n <\/p>\r\n

\r\n By accessing the website or placing an order, the user agrees to the terms described here.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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Seller identification<\/h2>\r\n

Korevo<\/strong> and Korevo Panels<\/strong> are trade names. The seller and the party legally responsible for contracts entered into through this website is:<\/p>\r\n

Mauro Jo\u00e3o Teixeira Bonito<\/strong> \u2014 Empres\u00e1rio em Nome Individual (ENI)
NIF 221676295
Estrada de Po\u00e7o Geraldo 422 Z, 8100-318 Loul\u00e9, Portugal
Phone: +351 939 881 335<\/a> (call to a Portuguese mobile network)
Email: geral@korevopanels.pt<\/a><\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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01<\/div>\r\n

Subject<\/h3>\r\n

\r\n The Korevo Panels website is designed to showcase and market cladding solutions, including insulated panels, acoustic panels, and flexible stone.\r\n <\/p>\r\n

\r\n The information provided is for informational and commercial purposes.\r\n <\/p>\r\n <\/div>\r\n\r\n

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02<\/div>\r\n

Use of the Website<\/h3>\r\n

\r\n The user agrees to use the website responsibly and not to engage in any illegal or fraudulent acts, or any acts that could interfere with the platform's operation.\r\n <\/p>\r\n

\r\n The misuse of any content, images, or information provided is prohibited.\r\n <\/p>\r\n <\/div>\r\n\r\n

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03<\/div>\r\n

Products and Information<\/h3>\r\n

\r\n Korevo Panels strives to ensure that all information provided is accurate and up-to-date.\r\n <\/p>\r\n

\r\n However, variations or errors may occur, and we reserve the right to correct information without prior notice.\r\n <\/p>\r\n <\/div>\r\n\r\n

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04<\/div>\r\n

Prices<\/h3>\r\n

\r\n The prices listed are subject to change without notice.\r\n <\/p>\r\n

\r\n The final order total will always be confirmed at the time of purchase.\r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n \r\n

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05<\/div>\r\n

Orders<\/h3>\r\n

\r\n Order confirmation is subject to payment confirmation and stock availability.\r\n <\/p>\r\n

\r\n Korevo Panels reserves the right to refuse or cancel orders in justified circumstances.\r\n <\/p>\r\n <\/div>\r\n\r\n

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06<\/div>\r\n

Payments<\/h3>\r\n

\r\n Various payment methods are available, as indicated on the respective page.\r\n <\/p>\r\n

\r\n The order will be processed only after payment has been confirmed.\r\n <\/p>\r\n <\/div>\r\n\r\n

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07<\/div>\r\n

Shipping<\/h3>\r\n

\r\n Shipments are made in accordance with the terms described on the Shipping page.\r\n <\/p>\r\n

\r\n The deadlines listed are approximate and may vary depending on logistical factors.\r\n <\/p>\r\n <\/div>\r\n\r\n

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08<\/div>\r\n

Liability<\/h3>\r\n

\r\n Korevo Panels shall not be held liable for any damages resulting from the improper use of its products or the information provided.\r\n <\/p>\r\n

\r\n The user is responsible for using the products correctly.\r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n \r\n

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09<\/div>\r\n

Intellectual Property<\/h3>\r\n

\r\n All content on this website, including text, images, and design, is the property of Korevo Panels or is duly licensed.\r\n <\/p>\r\n

\r\n Reproduction without permission is prohibited.\r\n <\/p>\r\n <\/div>\r\n\r\n

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10<\/div>\r\n

Changes<\/h3>\r\n

\r\n Korevo Panels reserves the right to change these terms and conditions at any time, without prior notice.\r\n <\/p>\r\n

\r\n We recommend checking this page periodically.\r\n <\/p>\r\n <\/div>\r\n\r\n

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11<\/div>\r\n

Applicable Law<\/h3>\r\n

\r\n These terms are governed by applicable law.\r\n <\/p>\r\n

\r\n In the event of a dispute, the appropriate court shall have jurisdiction.\r\n <\/p>\r\n <\/div>\r\n\r\n

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12<\/div>\r\n

Contacts<\/h3>\r\n

\r\n For any questions regarding these terms, contact us by email at geral@korevopanels.pt<\/a> or by phone on +351 939 881 335<\/a> (call to a Portuguese mobile network). Postal address: Estrada de Po\u00e7o Geraldo 422 Z, 8100-318 Loul\u00e9, Portugal.\r\n <\/p>\r\n <\/div>\r\n\r\n\r\n

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13<\/div>\r\n

Right of withdrawal<\/h3>\r\n

If you are a consumer, you have the right to withdraw from the contract within 14 days<\/strong> without giving any reason, under Article 10 of Portuguese Decree-Law no. 24\/2014 of 14 February.<\/p>\r\n

The period runs from the day on which the consumer, or a third party indicated by the consumer other than the carrier, acquires physical possession of the goods. Where an order includes several goods delivered separately, it runs from receipt of the last one.<\/p>\r\n

Korevo products are sold in standard catalogue formats, so this right applies<\/strong>. Under Article 17 of the same law, goods made to the consumer\u2019s specifications or clearly personalised are excluded \u2014 if you request a cut to measure, you will be informed before confirming the order.<\/p>\r\n <\/div>\r\n\r\n

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14<\/div>\r\n

How to exercise the right of withdrawal<\/h3>\r\n

Inform us of your decision by an unequivocal statement before the 14-day period ends: by email to geral@korevopanels.pt<\/a> or by letter to the address above.<\/p>\r\n

You may use the model withdrawal form in Annex B of Decree-Law no. 24\/2014, but it is not mandatory.<\/p>\r\n

After notifying us, you have 14 days<\/strong> to return the goods.<\/p>\r\n <\/div>\r\n\r\n

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15<\/div>\r\n

Refunds and return costs<\/h3>\r\n

We refund all payments received, including standard delivery costs, within 14 days<\/strong> of being informed of your decision. If you chose a delivery method more expensive than our standard option, the additional amount is not refunded.<\/p>\r\n

The refund is made using the same means of payment used for the purchase, at no cost to you. We may withhold the refund until we receive the goods back or until you supply proof of dispatch.<\/p>\r\n

The direct cost of returning the goods is borne by the consumer<\/strong>. The consumer is liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.<\/p>\r\n <\/div>\r\n\r\n

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16<\/div>\r\n

Legal guarantee of conformity<\/h3>\r\n

Goods are covered by the legal guarantee of conformity set out in Portuguese Decree-Law no. 84\/2021, applicable to sales contracts with consumers.<\/p>\r\n

This guarantee is distinct from the right of withdrawal: it applies to a lack of conformity of the goods and is not limited to the 14-day period. Where goods are defective, transport costs are borne entirely by us.<\/p>\r\n <\/div>\r\n\r\n

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17<\/div>\r\n

Complaints, Complaints Book and ADR<\/h3>\r\n

You may submit a complaint by email to geral@korevopanels.pt<\/a>. We undertake to reply as promptly as possible.<\/p>\r\n

The Portuguese Electronic Complaints Book<\/strong> is also available to you at www.livroreclamacoes.pt<\/a>.<\/p>\r\n

In the event of a consumer dispute, the consumer may refer the matter to an Alternative Dispute Resolution (ADR) entity. The entity with territorial jurisdiction over our place of business (Loul\u00e9, district of Faro) is CIMAAL \u2014 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve<\/strong>, Avenida 5 de Outubro n.\u00ba 55, R\/C Dt\u00ba, 8000-075 Faro, Portugal \u00b7 Phone +351 289 823 135 \u00b7 info@consumoalgarve.pt<\/a> \u00b7 consumoalgarve.pt<\/a>.<\/p>\r\n

Further information at www.consumidor.gov.pt<\/a>. Under Portuguese Law no. 144\/2015 of 8 September.<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n \r\n

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Updates<\/h2>\r\n

\r\n These terms and conditions may be updated as necessary to reflect legal or operational changes.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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Do you need clarification?<\/h2>\r\n

\r\n Our team is available to help with any questions regarding terms of use or purchases.\r\n <\/p>\r\n Contact Us<\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Information Terms and Conditions Please review the general terms and conditions for using the website and purchasing Korevo Panels products. General Terms and Conditions This document sets forth the terms and conditions governing the use of the Korevo Panels website, as well as the conditions applicable to the purchase of the products offered. 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