Data Collection

We may collect data provided directly by the user, including name, email address, phone number, mailing address, billing information, or other information submitted through forms.

Technical data related to website navigation may also be collected.

Purpose of the processing

The data collected is used to respond to contact requests, provide customer support, process orders, manage communications, and improve the user experience on the website.

The use of the data will always be limited to purposes appropriate to the relationship established with the user.

Information Protection

We have implemented appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.

Even so, no transmission or storage system is entirely risk-free.

Data Sharing

Personal data is not sold or disclosed to third parties for commercial purposes unrelated to Korevo Panels' business.

They may only be shared when necessary to comply with legal obligations, provide services related to the business, or process orders.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or for as long as required by applicable legal obligations.

User Rights

The user may, in accordance with the law, request access to, correction, updating, or deletion of their personal data, as well as restrict or object to the processing of such data, where applicable.

Cookies and Browsing

The website may use cookies or similar technologies to improve the platform's functionality, analyze performance, and provide a more efficient user experience.

For more details, please also see our Cookie Policy.

Contacts

To exercise your rights or ask any question about privacy, contact us by email at geral@korevopanels.pt, by phone on +351 939 881 335, or by post to Estrada de Poço Geraldo 422 Z, 8100-318 Loulé, Portugal. We reply within 30 days at most.

Data controller

The controller of the personal data collected through this website is:

Mauro João Teixeira Bonito — Empresário em Nome Individual (ENI), NIF 221676295, Estrada de Poço Geraldo 422 Z, 8100-318 Loulé, Portugal. Trade name: Korevo Panels.

No Data Protection Officer has been appointed, as this is not required under Article 37 GDPR.

Legal basis for processing

Performance of a contract (Art. 6(1)(b) GDPR): order, invoicing and delivery data.

Consent (Art. 6(1)(a)): newsletter, contact forms, project planner, chatbot and non-essential cookies. You may withdraw consent at any time.

Legal obligation (Art. 6(1)(c)): retention of tax and accounting records.

Legitimate interest (Art. 6(1)(f)): website security and fraud prevention.

Retention periods

Invoicing and accounting data: 10 years, as required by Portuguese tax law.

Contact details and information requests: up to 3 years after the last contact.

Newsletter subscribers: until consent is withdrawn.

Browsing data and cookies: as set out in our Cookie Policy.

Processors and recipients

To provide the service we rely on third parties processing data on our behalf, namely: website hosting, carrier (for delivery), payment service provider, email marketing platform and automation services handling forms and the project planner.

These providers process data only for the contracted purposes and are bound by confidentiality obligations. Some may process data outside the European Economic Area under the Standard Contractual Clauses approved by the European Commission.

We do not sell personal data to third parties.

Complaints to the supervisory authority

Without prejudice to your right to contact us directly, you may lodge a complaint with the competent supervisory authority:

CNPD — Comissão Nacional de Proteção de Dados, Av. D. Carlos I, 134, 1.º, 1200-651 Lisbon, Portugal · Phone +351 213 928 400 · www.cnpd.pt.